FAQs

As Just Kidding Babysitting may be new concept to many parents, we want to ensure that your experience is as hassle free and easy as possible. Here we have a list of our frequently asked questions and hope that they answer any queries that you may have. If you have a question that is not answered here, feel free to contact us.

Internet Banking Details

Just Kidding Babysitting offers different types of payment options to ensure that clients have the flexibility to choose how to make their payment. To use Paypal, simply select the ‘Paypal’ option at the checkout. Alternatively, you can use internet banking. Our details are as follows:
Account Name: ‘Just Kidding Babysitting’
Account Number: 031355 0804053 00

What hours do you offer babysitting?

As we employ students from Waikato Dio, we will not be able to provide babysitters during  school hours (8:00 am – 4:00 pm). We can provide you with babysitters after school, weekends and in the school holidays.

At what age can my children be babysat?

This is really dependent on you as the parent or caregiver. At Just Kidding Babysitting we are competent to babysit children aged 12 months or older at the time of the babysitting. However, we recommend that you only leave your children with us when they are at an age that you feel comfortable with.

Payment Options

We currently have several payment options available at Just Kidding Babysitting. If you would like to pay via a method that is not listed below please email [email protected] and we will do our best to accommodate your request.
Your booking will be confirmed after payment has been received.
Payment for overtime will be paid after the conclusion of the session, and we will send you an invoice.

Credit Card (via PayPal)
Payments can be made instantly and securely before your babysitting session through our PayPal account using a Credit Card or Debit Card. Our website will redirect you to our PayPal account page where payment can be made securely.

Internet Banking

If you do not wish to use your PayPal to pay for your session, you are able to deposit the funds straight into our account.         Account Name: ‘Just Kidding Babysitting’ and Account Number: 031355 0804053 00

Cheque

Please make Cheques payable to ‘Just Kidding Babysitting’, these can be posted to Just Kidding Babysitting (YES), 660 River Road, Hamilton 3210 or alternatively addressed to Just Kidding Babysitting and dropped at the Waikato Diocesan School for Girls Reception.

Why are your babysitting fees more expensive than usual?

The prices we charge not only cover our babysitters’ fees, but also a donation to charity, as well as the ‘YES tax’ we are required to pay because of our participation in the scheme. Whatever little that remains is then our profit. In order for our business to retain sufficient profits, we must charge a slightly higher than normal fee compared to other babysitters. However, in exchange for the fees you pay, we guarantee that the sitters we provide you are all thoroughly trained and competent Waikato Diocesan students.

 

 

Will babysitters require for me (the parents) to drop them home?

No, all Just Kidding Babysitters have reliable transport both to and from babysitting jobs. We also do not allow our babysitters to accept transport home as we would not want to compromise the safety of our sitters.

I’m unsure about the safety of my children. Is every Babysitter vetted?

Yes they are. We are proud to say that each of our babysitter employee’s are vetted with each babysitter undergoing an extensive interview and selection process. As well as we provide you with premium babysitters, we also ensure the safety of your children.

Do you offer overnight babysitting?

Yes we do. We also do holiday, weekday and weekend work. There are a limited number of babysitters that are available to be booked for this specific service therefore a large amount of time before the booking time would be greatly recommend. See Terms and Conditions for more information.

What if the babysitter breaks an expensive item?

If the babysitter does happen to accidentally break an item of your possession, we will try to resolve any conflict. Just Kidding babysitting is not liable for any damages that may occur during the babysitting service. See Terms and Conditions for more information.

What if we (the parents) arrive home after the scheduled time?

Should you arrive home later than your scheduled time, the rate will increase to $20. Overtime worked will be rounded to the nearest quarter hour.

What other services do you offer other than babysitting?

Babysitting is our focused specialty, although Just Kidding babysitting also provides other services including assistance with Birthday Party functions, holiday babysitting and as our business grow, we hope to expand to a wider variety of services.

What if I have more than four children that require babysitting?

As just Kidding babysitting maintains a strict ratio of 1 babysitter to 4 children for safety reasons, if you have more than four children needing babysitting you will be required to book another babysitter. Please contact Just Kidding Babysitting for more information about hourly rates.

Can I request the same babysitter from a previous session?

Of course we would love to provide the same babysitter if you were pleased with the service provided. However  this is not always possible as the babysitter may have prior bookings and are unable to babysit for that booking. We are confident that you and the children will love all of our certified babysitters and will be pleased with the level of service we commend ourselves on providing.

What if I require a late cancellation?

Unfortunately if a late cancellation within 12 hours is required, a fee of 30% of the total booking fee (including the booking fee and hourly rates) is non refundable. If a cancellation is made with more than 12 hours notice, you will be eligible for a refund. However, the booking fee is non refundable.

Can I meet the babysitter beforehand?

All clients will be emailed a profile of their babysitter before the babysitting session. Babysitters will arrive 15 minutes before the scheduled time to familiarise themselves with your children. This fifteen minutes is provided free of charge.

 

Can you provide a babysitter to drive my children to appointments?

Unfortunately, Just Kidding Babysitting does not provide this service. We do not want to compromise the safety of our babysitters and your children as none of our employees currently hold full drivers licenses.

Can I contact the babysitter directly?


Due to privacy reasons, please refrain from contacting the babysitters directly. Our babysitters are forbidden from communicating with clients after the conclusion of the session. The Just Kidding Directors will be pleased to pass on any message to the babysitter.

I’m unsure about the safety of my children. Is every Babysitter vetted?

 

Yes they are. We are proud to say that each of our employees are vetted with every babysitter undergoing an extensive interview and selection process.

What happens if an accident occurs?

Just Kidding Babysitting is not liable for any accidents or damages to your property that may occur during the babysitting session. Please contact Just Kidding Babysitting directors within 24 hours of an accident. Just Kidding Babysitting will strive towards resolving any conflicts.

What if we (the parents) arrive home before the scheduled time?

If you arrive home before the original scheduled time, you will be entitled to redeem these hours during your next session. Please note that you are unable to receive a credit if the babysitting session lasts for less than two hours. Please mention this when making your next booking so we are able to charge you the correct amount.

How does this service work?

Just Kidding Babysitting Ltd is an online babysitting booking service. To book a babysitter, you must enter your details into the booking form. A member of our staff will contact you within a few hours to confirm your booking.
Alternatively, you can call us at 027-317-7073 or email us at [email protected] with the following details:

  • Time and date of booking
  • Address
  • Contact phone number
  • Names and ages of children
  • Any medical conditions the children have
  • Any special requirements